Please allow up to 3 weeks for items to be made and sent. During peak times Turnaround may be extended.
If you require a expedited turnaround for a special occasion, please contact to discuss before ordering.
Personlised items are non refundable.
Exchanges will only be given if the incorrect size has been sent or items are faulty. This is dependant on stock availability.
Customer assumes responsibilty for return postage.
All returns / exchanges will be grated up to 14 days from when order is received. Refund will be given once faulty item has been returned.
All items returned must be in original condition. This does not affect your statutory rights in repeat of faulty, incorrect or damaged goods.
Details are only kept in relevance to the purchase. This includes email addresses, names, postal addresses, these are only used for the purpose of contact regarding purchase and shipping of purchases